Empowering Seva Republic with Enterprise Distribution Scaling
Custom 8-Tier Sales Network, Onboarding, Commission Engine & Accounting Platform. Built by VGD Technologies.
Client
Seva Republic, Pune
Duration
2 Years
Industry
SaaS / Sales & Distribution
Team Size
5 Developers, 1 TL, 1 PM
Project Type
Custom CRM/ERP Platform
Tech Stack
Kotlin, Swift, Next.js, NestJS
Engagement
End-to-End Architecture
Cloud Infra
AWS Core Pipelines
Client
Seva Republic, Pune
Duration
2 Years
Industry
SaaS / Sales & Distribution
Team Size
5 Developers, 1 TL, 1 PM
Project Type
Custom CRM/ERP Platform
Tech Stack
Kotlin, Swift, Next.js, NestJS
Engagement
End-to-End Architecture
Cloud Infra
AWS Core Pipelines
About Seva Republic
Seva Republic operates a pan-India sales network empowering local field representatives ("Saathis") to distribute digital innovations. The model relies on an 8-tier org hierarchy:
A connected network that scales impact through people, partnerships, and performance.
Super Admin
Platform Owner
Head
National Director
AVP
Vice President
GM
General Manager
AGM
Assistant General Manager
RM
Regional Manager
CNF
C&F Agent
Agency
Local Partner
Saathi
Field Force
Onboard & Verify
Verify identities and onboard partners and Saathis with accuracy.
Train & Enable
Deliver training and resources so Saathis are ready to sell and succeed.
Track Sales & Payouts
Capture sales in real time and automate commissions, incentives & payouts.
Integrate Products
Onboard vendors and products into one system for seamless distribution.
Key outcomes from the engagement, at a glance:
8 → 1
Systems Consolidated
100%
KYC & LMS Compliance
80%
Effort Reduction
18,000+
Active Users Managed
Core Challenges
01
Network Complexity
Managing highly dynamic reporting lines and scoped data visibility safely across nationwide operations.
02
Verified Onboarding
Automated identity verification, background screening, and instant KYC validation before sales activation.
03
Field Force Training
Preventing sales authorized states without completing mandated in-app video modules and quiz checkpoints.
04
Cascading Commissions
Executing complex multi-level overrides, slab-based incentives, holding tanks, and transaction reversals.
05
Ledger Accounting
Pumping out double-entry real-time, audit-ready balance sheets for continuous internal bookkeeping.
06
Reporting Across the Hierarchy
Stakeholders at every level lack clear insight into sales, commissions, onboarding status, etc, making it impossible to drill down individual transactions.
Our Product Solution
VGD Technologies designed and built a custom CRM/ERP platform architected around five tightly integrated cores
Our
Solution
Saathi Onboarding & KYC
Seamless identity verification and step-by-step onboarding to get every Saathi field-ready fast.
Reports & Dashboards
Role-aware analytics with drill-down views from national aggregates to individual transactions.
LMS Training & Certification
Structured learning modules and certification tracks to build Saathi expertise and confidence.
Hierarchy Engine
Multi-tier role mapping from Super Admin down to Saathi, with clear reporting lines and permissions.
Commission & Payout Engine
Automated commission calculation and transparent payout tracking across every network tier.
Accounting Layer
End-to-end ledger management with reconciliation, invoicing, and financial audit trails.
Our
Solution
Saathi Onboarding & KYC
Seamless identity verification and step-by-step onboarding to get every Saathi field-ready fast.
Reports & Dashboards
Role-aware analytics with drill-down views from national aggregates to individual transactions.
LMS Training & Certification
Structured learning modules and certification tracks to build Saathi expertise and confidence.
Hierarchy Engine
Multi-tier role mapping from Super Admin down to Saathi, with clear reporting lines and permissions.
Commission & Payout Engine
Automated commission calculation and transparent payout tracking across every network tier.
Accounting Layer
End-to-end ledger management with reconciliation, invoicing, and financial audit trails.
Powerful Modules. Seamless Experience.
Currently showing: Innovator
Our Engineering Approach
Business-Logic-First Discovery
Every commission rule, slab structure, onboarding requirement, and reporting need was mapped directly with Seva Republic's operations, compliance, and finance stakeholders before writing code.
Compliance Built In, Not Bolted On
KYC verification was designed as a mandatory step within the onboarding flow itself, so no Saathi can bypass it and become active without being verified.
Rules Engine Over Hardcoding
Commission logic built to be configurable, so changes to slabs, rates, or incentive structures are a configuration change, not a code change.
Learning Tied to Activation
The LMS wasn't built as a bolt-on training portal - completion and certification status directly gate a Saathi's activation in the system.
Data Integrity by Design
Hierarchy and ledger structures preserve historical accuracy even as the network changes.
Auditability as First-Class
Every financial calculation, onboarding decision, and training completion is traceable back to its source.
“The team demonstrated exceptional technical expertise while handling our highly complex project and successfully delivered a scalable SaaS solution. They approached challenges with clarity and structured thinking, ensuring everything was built with long-term growth in mind. Communication was smooth throughout, and they remained proactive, reliable, and committed at every stage. It was a great experience working with a team that truly understands both technology and business needs.”
Manoj P, Seva Republic
COO
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